Frequently asked questions

Rear shock installation on a MATE X
Let's upgrade that awful spring-coil suspension to something that can be adjusted to your weight and ride.
Help, my bike won’t turn on….
How to troubleshoot the most typical power issues, that can prevent your bike from turning on .We cover the most common issues and how to troubleshoot.
Installing a 52V 20Ah soft-pack battery
The biggest capacity battery that fits inside the frame of a folding eBike, is a soft-pack battery with Tesla cells. Read more about what to keep in mind, and watch the install video.
eBike Chargers & Battery Care
Take proper care of your expensive eBike batteries with some ground-rules, a schedule, and a good charger. Knowing how and when to charge your battery will save you money and let you enjoy riding your eBike more.
Antispark TX60 Connector
A regular XT90 will work with a female XT90 antispark. Only the female is antispark, there is no such thing as a male antispark XT90.